FAQ about 2020 DTM tickets

Information for ticket-holders

Tickets remain valid

With all sporting events affected by the coronavirus, the DTM has announced a new race calendar for the 2020 season.

We have postponed this year’s opening races at Zolder, Lausitzring, Igora Drive, Anderstorp and Monza, and fitted them into a new schedule set to begin in July, and which will include all 10 race weekends originally scheduled for the season.

If you’re a ticket holder for any of those postponed events, don’t worry. Tickets already purchased for any of these events will still remain valid for the new dates.

You’ll find the most important answers to your ticketing questions here.

I’ve purchased a ticket for one of the postponed events – what options do I have now?

You have two options:

  • Your original ticket remains valid for the new dates – so you do not have to do anything else.
  • If you don’t want to, or can’t, attend the new date, you can cancel your ticket free of charge and your purchase price will be refunded.

How do I cancel my tickets?

Just send an email to tickets@dtm.com stating that you wish to cancel your tickets. Please include the following information in your mail:

  • First name and surname of the purchaser
  • The e-mail address used for your purchase
  • Your order number, invoice number and customer number
  • Your bank details: IBAN/BIC and account holder

Please note that cancellations are only possible via email and not via the DTM ticket hotline. In all cases, only the original ticket purchaser can apply for the cancellation.

I didn’t purchase my ticket from DTM.com or the DTM ticket hotline – who should I contact if I have questions or wish to cancel my ticket?

If you purchased your DTM ticket from a ticket reseller – and not via the official ticket shop on DTM.com or the DTM ticket hotline – you’ll need to contact the reseller directly if you have any questions or wish to cancel your ticket.

What is not included in my refund?

Shipping costs and costs for additional services (such as Christmas packages or edition tickets) will not be refunded.

DTM Race Calendar 2020

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